Home care · Marbella

Home care and keyholding in Marbella

We look after your home while you're away, with regular visits and the in-house team of a renovation company for when something breaks. A tailored proposal with services, frequency and terms in writing.

In short

We look after your home while you're away: one visit a month or one a week, depending on the plan, with photos and video of each visit, keyholding and checks on locks and utilities. If you wish, we install a camera you can access, a door-opening sensor and smart-home control. If something breaks, our own team fixes it. Marbella has 159,786 inhabitants and eleven official population centres, from San Pedro Alcántara to Nueva Andalucía: each area has its own access and its own logistics.

How we start
  1. 01We visit the home, look at its condition, access and installations, and agree what to check on each visit.
  2. 02We send you a tailored proposal with services, frequency and terms in writing; the contract is signed digitally.
  3. 03We collect the keys and, if you wish, install the smart lock and sensors. From then on, every visit is documented in your owner area.
Request a proposal
What we do while you're away
  1. 01

    1. Visits with a report and photos

    One visit a month or one a week, depending on the plan. On each visit we check locks and access points, signs of occupation, water and possible leaks, power and general condition, and document it with photos and video in your owner area.

  2. 02

    2. Keyholding

    We hold your keys under control, with a limited number of authorised people, and let in tradespeople, deliveries or you on arrival.

  3. 03

    3. Technology, if you want it

    A camera you can access, a front-door opening sensor with alerts, motion and noise sensors, and smart-home access control. Most useful when the home is empty.

  4. 04

    4. Repairs by our own team

    Plumbing, electrics, air conditioning and building work are done by our own people. That's the difference from a keys-only company: there's no one to go looking for.

  5. 05

    5. Signs of occupation

    We check locks and access points on every visit and tell you if we see anything, within the timescales agreed in writing. What we don't do, because it is a matter for the police or the courts, is take part in an eviction.

  6. 06

    6. Extras, depending on your home

    Pool and garden, mail and parcels, meeting tradespeople or having the home cleaned before you arrive. They go in the proposal, not in a fixed package.

  7. 07

    Local rules in Marbella

    Two things in Marbella affect a home that stands empty for part of the year. Urban IBI is 0.65% of the cadastral value. And planning is about to change: the council gave final approval to the new General Plan on 18 September 2026, but as of 23 September it does not appear published in the provincial gazette, so for now the 1986 plan remains in force, reinstated after the 2010 one was annulled. If you are going to renovate, regularise or sell, that is the framework your home is measured against today.

    BOP de Málaga núm. 248, 30-12-2025 · tasa de residuos de Marbella, epígrafe «E bis) Viviendas turísticas» (edicto 5204/2025)
Your home in this town

Official data that affects a home standing empty for parts of the year, with date and source.

0.65%
urban property tax (IBI) rate

On the cadastral value, consolidated ordinance of 07-01-2026. Paid whether the home is occupied or empty, and Marbella applies no surcharge on vacant homes. There is a differentiated 1% rate for leisure and hospitality cadastral use above €377,000 of value.

Ayuntamiento de Marbella · gestión tributaria y ordenanzas fiscales
1986 plan
is the planning in force today

The new General Plan was approved on 18-09-2026, but as of 23-09-2026 it does not appear published in the provincial gazette. It matters for renovating, regularising or selling.

Ayuntamiento de Marbella · urbanismo y planeamiento
11 centres
official population centres

Official gazetteer as of 1-1-2023: Marbella 77,667 inhabitants, San Pedro Alcántara 32,848 and Nueva Andalucía 21,530, among others. It is not one place: each area has its own access and logistics.

IECA · ficha municipal y núcleos de población
159,786
inhabitants

Population as of 1 January 2025. Marbella has no commuter rail station: all access is by road.

INE · población por municipio (tabla 2882), 1-1-2025
Where your property is

Marbella has eleven official population centres and, within them, very different developments. These are the areas where we work:

MarbellaSan Pedro AlcántaraNueva AndalucíaGuadalminaRío RealLas ChapasElviriaPuerto Banús
Sample documents

These are samples with fictitious data to show the format. They do not correspond to any property or client.

SAMPLE · fictitious data
Holiday rental
Owner's summary
4
Bookings
19
Nights booked
4
Cleans
1
Incidents
  • Cleans with photos in the owner area
  • Incident: bathroom bulb blown → replaced
  • Upcoming bookings and calendar up to date

Amounts (income, commission and costs) appear in the real report, broken down by booking.

How it works

Your home looked after and under control, even from thousands of kilometres away

We are your eyes on the Costa del Sol. And when something happens, we are also the team that can fix it.

  1. 01

    Detection

    Sensors never forget to look. A water leak, a door opening, damp or a temperature spike raises an alert there and then, not at next month's visit.

  2. 02

    Alert

    The alert reaches our team and is logged in your owner's area. You can see it whenever you want, wherever you are.

  3. 03

    Check

    Someone goes to your home and looks. With photos, and with video when it matters. A sensor says something is happening; a person says what it is.

  4. 04

    Action

    We shut off whatever needs shutting off — water, power — and make the property safe. That first move is what stops a small problem from swallowing a whole flat.

  5. 05

    Repair, if you approve it

    We send you what happened and what it costs to fix. If you say yes, our own team does the work. We are not hunting for a trade or waiting for someone to turn up: they are our people. Repairs and materials are always quoted separately.

  6. 06

    Report

    It is written down: what happened, who went in, what was done and what it cost. And it stays in your owner's area for whenever you need it.

Behind Property Care is Costa del Sol Reformas

Property Care is the management arm of a renovation company with its own team, trading since 2010 and offering a five-year guarantee on the work it carries out. That is why step 5 is not subcontracted: we coordinate and resolve with our own trades.

  • Plumbing
  • Electrical work
  • Air conditioning
  • Painting and building work
  • Carpentry
  • Maintenance
  • Smart-home systems

The camera is only installed where it is legal and technically appropriate, and never inside a home let to guests.

Renovation client reviews

Rated 4.7 out of 5

Google reviews of building work by Costa del Sol Reformas, the company behind Property Care. They are not reviews of property management.

“Very happy with the service. They advised us from the design stage through to choosing the materials. The team is approachable and proactive, and the final finish exceeded our expectations.”
Anita G.
Google review · Full renovation
“It's a pleasure to see that there are still companies that deliver what they promise. No botched jobs, everything well finished and on schedule.”
Ariel B.
Google review · Full renovation
“They renovated my business premises and everything went smoothly. They met the deadlines, which was vital for me to open on time. The plasterboard partitioning turned out impeccable. You can tell they have a lot of experience with commercial premises.”
Dayan V.
Google review · Commercial premises renovation
Frequently asked questions

We answer your questions

Shall we talk about your property?

Tell us what you need and we'll send you a written proposal.

No commitment · Data protected

WhatsApp612 286 273